Tideways experienced a major incident on October 21, 2026 affecting Ingest / Data Collection and User Interface, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Ingest / Data CollectionUser Interface
Update timeline
- investigating Oct 21, 2026, 01:44 AM UTC
Like this afternoon, we are seeing network issues in our data center, leading to some requests failing and some working. We have contacted the hosting provider to fix the problem.
- resolved Oct 21, 2026, 01:51 AM UTC
Recovered on its own for now.