Tideways incident

Small percentage of requests failing

Resolved after 38 minutes, affecting Ingest / Data Collection and User Interface, on December 6, 2021.

resolved Dec 06, 2021, 06:59 AM UTC

Everything is back to normal after previously failing app server could rejoin the load balancer rotation.

Started
Dec 06, 2021, 06:21 AM UTC
Resolved
Dec 06, 2021, 06:59 AM UTC
Duration
38m
Detected by Pingoru
Dec 06, 2021, 06:21 AM UTC

Affected components

Ingest / Data CollectionUser Interface

Update timeline

  1. investigating Dec 06, 2021, 06:21 AM UTC

    We are seeing a small percentage of requests fail to Tideways after taking one of our servers out of the load balancing rotation.

  2. resolved Dec 06, 2021, 06:59 AM UTC

    Everything is back to normal after previously failing app server could rejoin the load balancer rotation.

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