Tideways incident

Reduced number of sampled traces

Minor Resolved View vendor source →

Tideways experienced a minor incident on July 8, 2026 affecting Ingest / Data Collection, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 08:30 AM UTC
Resolved
Jul 08, 2026, 01:34 PM UTC
Duration
5h 4m
Detected by Pingoru
Jul 08, 2026, 08:30 AM UTC

Affected components

Ingest / Data Collection

Update timeline

  1. monitoring Jul 08, 2026, 08:30 AM UTC

    Following performance issues in our data collection pipeline (https://status.tideways.io/incidents/fg5p17f0rsrl) we have temporarily reduced the number of traces collected to roughly 80%. We expect to lift this limit on July, 8th around 11:00-14:00 CEST, when additional servers have been provisioned.

  2. resolved Jul 08, 2026, 01:34 PM UTC

    Trace collection rate is back to 100%