Resolved after 56 minutes, on October 30, 2026.
Balances have now updated We experienced an issue that prevented some account balances from updating or showing correctly. We've fixed this quickly and you can see your correct balance now and export your transaction history. Thanks for bearing with us while we were on it. If you still need assistance, tap 'Support' in the app and tell us.
Update timeline
- investigating Oct 30, 2026, 12:46 PM UTC
Some members see incorrect balances or are unable to view their transactions in the Tide app and on Tide on the web. Others aren’t able to export their transaction history. We’re fixing this. We’re sorry for the inconvenience and we’ll update this page when we’ve resolved the issue. If you need to speak to us, tap ‘Support’ in the app.
- identified Oct 30, 2026, 01:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 30, 2026, 01:34 PM UTC
Balances have now updated We experienced an issue that prevented some account balances from updating or showing correctly. We've fixed this quickly and you can see your correct balance now and export your transaction history. Thanks for bearing with us while we were on it. If you still need assistance, tap 'Support' in the app and tell us.
- resolved Oct 30, 2026, 01:42 PM UTC
This incident has been resolved.
Your product runs on more than Tide
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services