Tide incident

Issue: Delays in onboarding new accounts

Notice Resolved View vendor source →

Tide experienced a notice incident on September 24, 2026, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 02:01 PM UTC
Resolved
Sep 28, 2026, 03:36 PM UTC
Duration
4d 1h
Detected by Pingoru
Sep 24, 2026, 02:01 PM UTC

Update timeline

  1. identified Sep 24, 2026, 02:01 PM UTC

    We are seeing delays in onboarding. We're going through any backlog as quickly as we can and we'll notify you in your app to let you know if we've got you on board. Apologies for the inconvenience. For urgent queries, tap 'Support' in your app and we'll help you.

  2. resolved Sep 28, 2026, 03:36 PM UTC

    This incident has been resolved.