Tide incident

Digital cheque deposits are failing

Resolved after 1 hour 3 minutes, on September 18, 2026.

investigating Sep 18, 2026, 10:16 AM UTC

We're experiencing an issue which is preventing some members from depositing cheques. If your cheque deposit has failed, you can try to resubmit it. We're already on it and will keep you updated on this page. If you need any help - tap ‘Support’ in the app. We're sorry for any inconvenience.

Started
Sep 18, 2026, 10:16 AM UTC
Resolved
Sep 18, 2026, 11:20 AM UTC
Duration
1h 3m
Detected by Pingoru
Sep 18, 2026, 10:16 AM UTC

Update timeline

  1. investigating Sep 18, 2026, 10:16 AM UTC

    We're experiencing an issue which is preventing some members from depositing cheques. If your cheque deposit has failed, you can try to resubmit it. We're already on it and will keep you updated on this page. If you need any help - tap ‘Support’ in the app. We're sorry for any inconvenience.

  2. resolved Sep 18, 2026, 11:20 AM UTC

    This incident has been resolved.

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