ThinkOn incident

Service Disruption – CMB1 Data Centre

Ongoing since 05:01 PM UTC, affecting CMB1 Virtual Compute and CMB1 Veeam Cloud Connect and 1 more.

investigating Oct 26, 2026, 05:01 PM UTC

We are currently investigating multiple issues affecting the CMB1 Data Centre, including intermittent I/O performance degradation and Virtual Cloud Director networking functionality. Customers may experience degraded workload performance or difficulties creating, starting, or modifying virtual machines and networks. Our Engineering team is actively investigating these issues and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.

Started
Oct 26, 2026, 05:01 PM UTC
Resolved
Ongoing
Duration
● 2h
Detected by Pingoru
Oct 26, 2026, 05:01 PM UTC

Affected components

CMB1 Virtual ComputeCMB1 Veeam Cloud ConnectCMB1 Zerto

Update timeline

  1. investigating Oct 26, 2026, 05:01 PM UTC

    We are currently investigating multiple issues affecting the CMB1 Data Centre, including intermittent I/O performance degradation and Virtual Cloud Director networking functionality. Customers may experience degraded workload performance or difficulties creating, starting, or modifying virtual machines and networks. Our Engineering team is actively investigating these issues and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.

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