ThinkOn incident

MEL3 - VBO jobs are failing

Major Resolved View vendor source →

ThinkOn experienced a major incident on September 2, 2026 affecting MEL3 Veeam M365, lasting 8h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 12:14 AM UTC
Resolved
Sep 02, 2026, 09:05 AM UTC
Duration
8h 50m
Detected by Pingoru
Sep 02, 2026, 12:14 AM UTC

Affected components

MEL3 Veeam M365

Update timeline

  1. identified Sep 02, 2026, 02:13 AM UTC

    Please be advised that we are experiencing the following service interruption: MEL3 - VBO jobs are failing. Our team has identified the issue and is working on resolving the issue, in conjunction with escalated Veeam technical support.

  2. identified Sep 02, 2026, 02:14 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 02, 2026, 09:05 AM UTC

    This incident has been resolved.