TeleSign incident

Phone ID Live addon - Service Alert - Australia

Minor Resolved View vendor source →

TeleSign experienced a minor incident on August 25, 2026 affecting Australia, lasting 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 09:43 AM UTC
Resolved
Aug 26, 2026, 08:43 AM UTC
Duration
23h
Detected by Pingoru
Aug 25, 2026, 09:43 AM UTC

Affected components

Australia

Update timeline

  1. identified Aug 25, 2026, 09:43 AM UTC

    Date: 08/25/2026 Start Time: 02:05 AM PST End Time: Ongoing We received notification from our partner that the Phone ID Live addon is currently having issues in Australia, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. resolved Aug 26, 2026, 08:43 AM UTC

    Date: 08/25/2026 Start Time: 02:05 AM PST End Time: 22: 13 PM PST We received notification from our partner that the issue previously noticed in Australia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.