TeleSign incident
Operator Alert - Belgium (BE) - Proximus (Belgacom) (206/01)
TeleSign experienced a minor incident on October 11, 2026 affecting EMEA - All countries and Belgium, lasting 6h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 11, 2026, 11:50 PM UTC
Start Time: 04:46 PM PST - 10/11/26 End Time: Ongoing We are currently observing a quality degradation towards Proximus (Belgacom) in Belgium (BE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01251457
- resolved Oct 12, 2026, 06:29 AM UTC
Start Time: 04:46 PM PST - 10/11/26 End Time: 10:55 PM PST - 10/11/26 Network issues previously reported for Proximus (Belgacom) from Belgium (BE) have been resolved. Proximus (Belgacom) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01251457