TeleSign incident
Phone ID Contact Match, Sim Swap, Number Recycle, Tenure, call divert, MVNO discovery and Age verify Scheduled Maintenance - United Kingdom Vodafone
TeleSign experienced a notice incident on October 13, 2026 affecting Age verify and EMEA - All countries and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Age verifyEMEA - All countriesUnited KingdomContact match
Update timeline
- investigating Oct 13, 2026, 06:04 PM UTC
Date: 10/13/26 Start Time: 02:45 PM PST End Time: 07:00 PM PST We have been informed that one of our partners in the United Kingdom will conduct planned maintenance at the specified date and time. Customers using the Phone ID Contact Match, Sim Swap, Number Recycle, Tenure, call divert, MVNO discovery and Age verify during this maintenance period may experience temporary delays when checking UK Vodafone numbers. We recommend planning accordingly. If you have any questions, please contact us at [email protected].