TeleSign incident

Operator Alert - United Kingdom (GB) - Lycamobile Limited (234/26) - 08/18/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on August 18, 2026 affecting EMEA - All countries and United Kingdom, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 10:09 AM UTC
Resolved
Aug 18, 2026, 12:05 PM UTC
Duration
1h 56m
Detected by Pingoru
Aug 18, 2026, 10:09 AM UTC

Affected components

EMEA - All countriesUnited Kingdom

Update timeline

  1. investigating Aug 18, 2026, 10:09 AM UTC

    Start Time: 02:51AM PDT- 08/18/26 End Time: Ongoing We received notification that Lycamobile Limited (234/26) from United Kingdom (GB) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01221875

  2. resolved Aug 18, 2026, 12:05 PM UTC

    Start Time: 02:51AM PDT - 08/18/26 End Time: 04:44AM PDT - 08/18/26 We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01221875