TeleSign incident

Operator Alert - Norway (NO) - Netcom - Telia (242/02;05) - 8/13/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on August 13, 2026 affecting EMEA - All countries, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 09:57 AM UTC
Resolved
Aug 13, 2026, 11:34 AM UTC
Duration
1h 36m
Detected by Pingoru
Aug 13, 2026, 09:57 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Aug 13, 2026, 09:57 AM UTC

    Start Time: 2:48AM PDT - 8/13/26 End Time: Ongoing We received notification that Netcom - Telia (242/02;05) from Norway (NO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01219444

  2. resolved Aug 13, 2026, 11:34 AM UTC

    Start Time: 2:48 AM PDT - 08/13/26 End Time: 4 AM PDT - 08/13/26 We received notification that the network issues previously reported by Netcom - Telia (242/02;05) from Norway (NO) have been resolved. Netcom - Telia (242/02;05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01219444