TeleSign incident

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02)

Notice Resolved View vendor source →

TeleSign experienced a notice incident on April 29, 2026 affecting EMEA - All countries, lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 07:25 PM UTC
Resolved
May 01, 2026, 04:44 AM UTC
Duration
1d 9h
Detected by Pingoru
Apr 29, 2026, 07:25 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 29, 2026, 07:25 PM UTC

    Start Time: 12:23 PM PST - 04/29/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01164299

  2. resolved May 01, 2026, 04:44 AM UTC

    Start Time: 12:23 PM PST - 04/29/26 End Time: 07:32 PM PST - 04/30/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01164299