TeleSign experienced a minor incident on September 22, 2026 affecting France, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 22, 2026, 11:31 AM UTC
Date: 09/22/2026 Start Time: 09:00 UTC End Time: Ongoing We received notification from our partner that Porting Status is currently having issues in France, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
- resolved Sep 22, 2026, 01:37 PM UTC
Date: 09/22/2026 Start Time: 09:00 UTC End Time: 12:15 UTC We received notification from our partner that the issue previously noticed in [Country Name] has been resolved. End users should no longer experience delays, as all services are back to functioning properly.