TeleSign experienced a notice incident on September 24, 2026 affecting SMS and Voice, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
SMSVoice
Update timeline
- investigating Sep 24, 2026, 04:56 AM UTC
Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].
- resolved Sep 24, 2026, 05:15 AM UTC
Dear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 09/23/2026 Start Time: 09:32 PM PDT End Time: 09:45 PM PDT If you have any questions, please contact us at [email protected].