TeleSign incident

Operator Alert - France (FR) - Orange France (208/01;02;12;17;32;91;95)

Major Resolved View vendor source →

TeleSign experienced a major incident on September 21, 2026 affecting France, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 10:46 PM UTC
Resolved
Sep 21, 2026, 10:58 PM UTC
Duration
11m
Detected by Pingoru
Sep 21, 2026, 10:46 PM UTC

Affected components

France

Update timeline

  1. investigating Sep 21, 2026, 10:46 PM UTC

    Start Time: 15:45 PDT - 09/21/26 End Time: Ongoing We are currently observing a quality degradation towards Orange France (208/01;02;12;17;32;91;95) in France (FR), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01239849

  2. resolved Sep 21, 2026, 10:58 PM UTC

    Start Time: 15:45 PDT - 09/21/26 End Time: 15:58 PDT - 09/21/26 Network issues previously reported for Orange France (208/01;02;12;17;32;91;95) from France (FR) have been resolved. Orange France (208/01;02;12;17;32;91;95) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01239849