TeleSign incident

Operator Alert - Uganda (UG) - MTN Uganda (641/10)

Notice Resolved View vendor source →

TeleSign experienced a notice incident on June 7, 2026 affecting EMEA - All countries, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2026, 09:56 AM UTC
Resolved
Jun 07, 2026, 10:51 AM UTC
Duration
55m
Detected by Pingoru
Jun 07, 2026, 09:56 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jun 07, 2026, 09:56 AM UTC

    Start Time: 05:44 AM PDT - 06/07/26 End Time: Ongoing We received notification that MTN Uganda (641/10) from Uganda (UG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01183573

  2. resolved Jun 07, 2026, 10:51 AM UTC

    Start Time: 05:44 AM PDT - 06/07/26 End Time: 06:25 AM PDT - 06/07/26 We received notification that the network issues previously reported by MTN Uganda (641/10) from Uganda (UG) have been resolved. MTN Uganda (641/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01183573