TeleSign incident

Operator Alert - Kuwait (KW) - Ooredoo (Wataniya) (419/03)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on August 28, 2026 affecting EMEA - All countries, lasting 17h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 08:56 PM UTC
Resolved
Aug 29, 2026, 02:52 PM UTC
Duration
17h 55m
Detected by Pingoru
Aug 28, 2026, 08:56 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Aug 28, 2026, 08:56 PM UTC

    Start Time: 1:18 PM PST - 8/28/26 End Time: Ongoing We received notification that Ooredoo (Wataniya) (419/03) from Kuwait (KW) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01227641

  2. resolved Aug 29, 2026, 02:52 PM UTC

    Start Time: 1:18 PM PST - 8/28/26 End Time: 07:17 PM PST - 8/29/26 We received notification that the network issues previously reported by (Wataniya) (419/03) from Kuwait (KW) have been resolved. (Wataniya) (419/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01227641