TeleSign incident
Operator Alert - Poland (PL) - Orange (IDEA Centertel) (260/03;05;45) - 08/26/2026
TeleSign experienced a minor incident on August 26, 2026 affecting EMEA - All countries and Poland, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2026, 07:10 AM UTC
Start Time: 00:05AM PDT - 08/26/2026 End Time: Ongoing We received notification that Orange (IDEA Centertel) (260/03;05;45) from Poland (PL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01225762
- resolved Aug 26, 2026, 08:58 AM UTC
Start Time: 00:05AM PDT - 08/26/2026 End Time: 01:38AM PDT - 08/26/2026 We received notification that the network issues previously reported by Orange (IDEA Centertel) from Poland (PL) have been resolved. Orange (IDEA Centertel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01225762