TeleSign incident

Service disruption for Phone ID - Multiple Addons - United States and Canada

Notice Resolved View vendor source →

TeleSign experienced a notice incident on May 6, 2026 affecting United States and United States and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 09:03 PM UTC
Resolved
May 06, 2026, 09:59 PM UTC
Duration
56m
Detected by Pingoru
May 06, 2026, 09:03 PM UTC

Affected components

United StatesUnited StatesContact matchSubscriber status

Update timeline

  1. investigating May 06, 2026, 09:03 PM UTC

    We have received notification that services for Phone ID Contact, Contact Match, Number Deactivation and Subscriber Status in United States and Canada are experiencing delays. We will inform you as soon as we receive a resolution.

  2. resolved May 06, 2026, 09:59 PM UTC

    Date: 05/06/26 Start Time: 01:19 PM PST End Time: 01:58 PM PST We received notification from our partner that the issues previously noticed in United States and Canada have been resolved. End users should no longer experience delays, as all services are back to functioning properly.