TeleSign incident
Quality degradation - United States (US) - ATT Mobility (10DLC) - 11/11/26
Resolved after 4 hours 13 minutes, affecting United States, on November 12, 2026.
Start Time: 04:15 PM PDT - 11/11/26 End Time: 08:31 PM PDT - 11/11/26 Network issues previously reported for ATT Mobility (10DLC only) from United States (US) have been resolved. ATT Mobility end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01270240
Affected components
Update timeline
- identified Nov 12, 2026, 12:53 AM UTC
Date: 11/11/26 Start Time: 4:15 PM PDT End Time: Ongoing Summary: We currently experience quality degradation toward United States (US) - ATT Mobility (10DLC only). Customers that send SMS messages to United States (US) - ATT Mobility (10DLC) users may notice a difficulties in message delivery. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected]. SF 01270240
- resolved Nov 12, 2026, 05:07 AM UTC
Start Time: 04:15 PM PDT - 11/11/26 End Time: 08:31 PM PDT - 11/11/26 Network issues previously reported for ATT Mobility (10DLC only) from United States (US) have been resolved. ATT Mobility end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01270240
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