Telavox incident

Incident affecting Mobile Telephony in Sweden

Telavox is currently experiencing a minor incident affecting Sweden and Belgium (Mobile Telephony), which began 1h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 12:03 PM UTC
Resolved
Ongoing
Duration
● 1h 21m
Detected by Pingoru
Jun 01, 2026, 12:03 PM UTC

Affected components

SwedenBelgium (Mobile Telephony)

Update timeline

  1. investigating Jun 01, 2026, 12:03 PM UTC

    We are currently experiencing issues with our mobile telephony in Sweden, which may affecting incoming and outgoing mobile calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.

  2. investigating Jun 01, 2026, 12:30 PM UTC

    We have identified the issue and the issue is also affecting mobile data services in Sweden, in addition to incoming and outgoing calls Our incident response team is actively investigating the root cause, and we are currently in contact with our subprovider to resolve the issue.

  3. investigating Jun 01, 2026, 01:00 PM UTC

    Investigation is ongoing. We are actively collaborating with our subprovider to address the issues affecting mobile calls and data in Sweden. Further updates will be provided as soon as they become available.

  4. monitoring Jun 01, 2026, 01:11 PM UTC

    We are currently seeing signs of improvement and increased stability across our mobile services in Sweden. Our team, along with our subprovider, is continuing to monitor the situation closely to ensure full service is completely restored. If you are still experiencing connectivity issues, we recommend toggling Flight Mode on and off to refresh your network connection.