Tekion experienced a minor incident on November 4, 2025 affecting Service and Integrations, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
ServiceIntegrations
Update timeline
- investigating Nov 04, 2025, 02:56 PM UTC
To all GM dealers: we are aware of an issue causing warranty submissions to fail. We're actively working with GM on a resolution. At this time no action is required from your side. We will update this status as information becomes available.
- resolved Nov 04, 2025, 03:39 PM UTC
All GM dealers: the issue has been resolved. GM is requesting that any warranty submissions attempted in the past 2 hours be re-submitted from ARC. If you experience any issues with this process please reach out to our support team. Thank you!