Tekion experienced a minor incident on November 4, 2025 affecting Retail, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Retail
Update timeline
- investigating Nov 04, 2025, 03:52 PM UTC
Tekion is currently aware of an issue for F&I Products not rating, where users are unable to load the products. Our team is actively investigating these issues and working to resolve them as quickly as possible.
- resolved Nov 04, 2025, 04:51 PM UTC
The issue affecting F&I Products not rating has been successfully resolved. If you continue to experience any related issues, please don't hesitate to contact Tekion Support for further assistance. Thank you for your patience and understanding.