Tekion incident

Tekion ARC System Issue

Minor Resolved View vendor source →

Tekion experienced a minor incident on February 3, 2026 affecting Accounting and Parts and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 11:04 PM UTC
Resolved
Feb 03, 2026, 11:46 PM UTC
Duration
41m
Detected by Pingoru
Feb 03, 2026, 11:04 PM UTC

Affected components

AccountingPartsRetailServiceCoreAnalyticsCRMPayrollIntegrations

Update timeline

  1. investigating Feb 03, 2026, 11:04 PM UTC

    Tekion is Investigating an application issue impacting access to the Tekion ARC applications. The Tekion Engineering team is actively working to fully address the issue and resolution. We will provide an update as more information is available.

  2. investigating Feb 03, 2026, 11:05 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 03, 2026, 11:22 PM UTC

    Tekion is aware of a Third Party Vendor issue that is impacting all available services with Tekion. Note: Tekion Systems are Operational at this time. We are in communication with the Third Party vendor as they work to correct the impacted services. We will continue to monitor and update you as more information is available to us.

  4. resolved Feb 03, 2026, 11:46 PM UTC

    The Third Party Vendor issue that was impacting their available services with Tekion has been Resolved. Tekion ARC Applications remain fully Operational. If you experience any related issues please contact Tekion Support. Thank you.