Deal Booking Issue for Multisite Dealers

Update timeline

1. identified Feb 10, 2026, 04:27 PM UTC

   Dear Dealer Partners, We are currently experiencing a known issue affecting multisite dealers, which is impacting the ability to book deals on our platform. Please be assured that our Engineering team is actively working to resolve this matter with the highest priority. We understand the impact this may have on your daily operations and sincerely apologize for any inconvenience caused. We anticipate providing a resolution within the next hour and will share further updates as soon as they are available. Thank you for your understanding and patience. Regards, Tekion Support

2. identified Feb 10, 2026, 04:28 PM UTC

   We are continuing to work on a fix for this issue.

3. resolved Feb 10, 2026, 04:57 PM UTC

   Dear Dealer Partners, We are pleased to inform you that the earlier issue impacting deal booking for multisite dealers on our platform has been resolved. Our Engineering team has implemented a fix, and full functionality has been restored. We appreciate your patience and understanding while we worked to address this matter. If you continue to experience any issues, please do not hesitate to reach out to our support team for further assistance. Thank you for your continued partnership. Regards, Tekion Support