Tekion incident

Retail Application - Deal Loading Slowness

Minor Resolved View vendor source →

Tekion experienced a minor incident on February 28, 2026 affecting Retail, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2026, 08:28 PM UTC
Resolved
Feb 28, 2026, 11:07 PM UTC
Duration
2h 38m
Detected by Pingoru
Feb 28, 2026, 08:28 PM UTC

Affected components

Retail

Update timeline

  1. investigating Feb 28, 2026, 08:28 PM UTC

    We are currently aware of an issue with loading the Deals list and potentially loading deals. We are actively investigating and will provide an update as quickly as possible.

  2. identified Feb 28, 2026, 09:47 PM UTC

    We have identified the issue and continue to work towards a solution with highest priority. We will continue to update as we get near a solution

  3. monitoring Feb 28, 2026, 09:56 PM UTC

    At this time Desking is returning to normal operation and all dealers should be able to proceed with deal desking. We will continue to monitor to ensure stability before considering this event Resolved.

  4. resolved Feb 28, 2026, 11:07 PM UTC

    All functionality has returned to normal and we are considering this incident resolved. If you continue to see issues please refresh your browser and if issues persist please reach out to the Tekion Support team.