Affected components
Update timeline
- identified Apr 16, 2026, 03:37 PM UTC
We are currently experiencing an issue impacting our Live Chat functionality within Support and are actively investigating and working to resolve the issue as quickly as possible. At this time, we kindly ask that you do not use the Live Chat feature, as it may not function as expected. For immediate assistance, please reach out to our Support team through the following channels: Phone: 833-835-4662 Email: [email protected] We appreciate your patience and will provide updates as more information becomes available.
- monitoring Apr 16, 2026, 03:57 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Apr 16, 2026, 04:29 PM UTC
This issue is now resolved.
Looking to track Tekion downtime and outages?
Pingoru polls Tekion's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Tekion reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Tekion alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required