Tekion experienced a minor incident on April 20, 2026 affecting Accounting and Parts and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
AccountingPartsRetailServiceCoreAnalyticsCRMPayrollIntegrations
Update timeline
- monitoring Apr 20, 2026, 02:45 PM UTC
We are currently experiencing an issue with our phone system due to a vendor-related outage. This is not a Tekion platform issue. The issue has been identified, and our vendor is actively working on a solution. In the meantime, please contact us via email at [email protected] or chat in for assistance. We appreciate your patience and understanding.
- resolved Apr 20, 2026, 03:08 PM UTC
The issue that impacted our phone system has been resolved.