Tamara incident
Service Interruption for Partner Portal
Resolved after 2 hours 3 minutes, affecting Partner Portal, on March 1, 2026.
Milestone changed to Retrospective Started.
Affected components
Update timeline
- resolved Mar 01, 2026, 09:23 PM UTC
Partner Portal is not working and tech is checking.
- resolved Mar 01, 2026, 11:01 PM UTC
Milestone changed to Resolved.
- resolved Mar 02, 2026, 04:28 AM UTC
Dear Valued Merchants, Earlier today, we experienced an intermittent issue with the Partner Portal system between 12:30 AM and 2:30 AM (GMT+4). During this time, some merchants were unable to log in, create orders, or perform portal operations. The issue has now been fully identified and resolved, and all services are operating normally. We sincerely apologize for the inconvenience caused and appreciate your patience.
- resolved Mar 02, 2026, 08:36 AM UTC
Partner Portal has transitioned to Unavailable.
- postmortem Mar 02, 2026, 09:35 AM UTC
Milestone changed to Retrospective Started.
- resolved Mar 24, 2026, 09:11 AM UTC
Partner Portal has transitioned to Unavailable.
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