Tamara incident

STC Network Outage Affecting SMS Delivery

Minor

Resolved after 1 hour 3 minutes, on November 2, 2026.

identified Nov 02, 2026, 03:22 PM UTC

Dear valuable merchant and customer, We experienced a temporary SMS delivery disruption due to an STC network outage, affecting OTP and payment link messages. Status: Service is recovering and returning to normal. We’re monitoring closely. Apologies for the inconvenience.

Started: Nov 02, 2026, 02:25 PM UTC
Resolved: Nov 02, 2026, 03:28 PM UTC
Duration: 1h 3m
Detected by Pingoru: Nov 02, 2026, 02:25 PM UTC

Update timeline

identified Nov 02, 2026, 03:22 PM UTC

Dear valuable merchant and customer, We experienced a temporary SMS delivery disruption due to an STC network outage, affecting OTP and payment link messages. Status: Service is recovering and returning to normal. We’re monitoring closely. Apologies for the inconvenience.
resolved Nov 02, 2026, 03:28 PM UTC

Milestone changed to Resolved.

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