Tamara Outage History

Tamara had 24 outages in the last 2 years totaling 279h 36m of downtime — averaging 1 incident per month.

There were 24 Tamara outages since December 5, 2025 totaling 279h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://statuspage.tamara.com/

Minor September 18, 2026

Scheduled Maintenance Notification – Application Downtime

Detected by Pingoru: Sep 18, 2026, 02:30 AM UTC
Resolved: Sep 18, 2026, 03:13 AM UTC
Duration: 42m

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Minor September 1, 2026

Increased Latency During the Payment Journey

Detected by Pingoru: Sep 01, 2026, 04:38 PM UTC
Resolved: Sep 01, 2026, 05:00 PM UTC
Duration: 22m

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Minor August 29, 2026

Sandbox checkout — planned maintenance —

Detected by Pingoru: Aug 29, 2026, 07:44 PM UTC
Resolved: Sep 02, 2026, 07:54 AM UTC
Duration: 3d 12h

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Minor August 26, 2026

Service Disruption Impacting Login at KSA & UAE

Detected by Pingoru: Aug 26, 2026, 09:22 AM UTC
Resolved: Aug 26, 2026, 09:53 AM UTC
Duration: 31m

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Minor July 29, 2026

Service Disruption Impacting Down Payments across KSA & UAE

Detected by Pingoru: Jul 29, 2026, 09:30 AM UTC
Resolved: Jul 29, 2026, 09:48 AM UTC
Duration: 18m

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Minor July 16, 2026

Service Disruption Impacting Down Payments & Repayments Across KSA & UAE

Detected by Pingoru: Jul 16, 2026, 06:07 AM UTC
Resolved: Jul 16, 2026, 06:29 AM UTC
Duration: 21m

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Minor July 7, 2026

Outbound Webhook Failure Impacting Merchant Order Notifications

Detected by Pingoru: Jul 07, 2026, 01:54 PM UTC
Resolved: Jul 07, 2026, 03:00 PM UTC
Duration: 1h 6m

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Minor June 15, 2026

OTP Service Degradation Affecting Login and Checkout

Detected by Pingoru: Jun 15, 2026, 07:51 AM UTC
Resolved: Jun 15, 2026, 08:15 AM UTC
Duration: 24m

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Minor June 11, 2026

Service disruption impacting payment processing

Detected by Pingoru: Jun 11, 2026, 01:06 PM UTC
Resolved: Jun 11, 2026, 01:09 PM UTC
Duration: 2m

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Minor May 21, 2026

Checkout redirection issue to Cloud remigration

Detected by Pingoru: May 21, 2026, 11:21 AM UTC
Resolved: May 21, 2026, 11:42 AM UTC
Duration: 20m

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Minor April 27, 2026

UAE KYC Service (New Customer Sign-Up Impact)

Detected by Pingoru: Apr 27, 2026, 08:00 PM UTC
Resolved: Apr 28, 2026, 10:15 AM UTC
Duration: 14h 14m

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Minor April 9, 2026

Sandbox Checkout Disruption

Detected by Pingoru: Apr 09, 2026, 12:41 PM UTC
Resolved: Apr 10, 2026, 04:02 PM UTC
Duration: 1d 3h

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Minor April 3, 2026

Technical Issue Impacting Down Payments

Detected by Pingoru: Apr 03, 2026, 06:45 PM UTC
Resolved: Apr 03, 2026, 06:49 PM UTC
Duration: 3m

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Minor April 1, 2026

Service Degradation - Merchant Services

Detected by Pingoru: Apr 01, 2026, 04:53 PM UTC
Resolved: Apr 06, 2026, 07:00 AM UTC
Duration: 4d 14h

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Minor April 1, 2026

Sandbox Service Disruption Due to AWS Outage

Detected by Pingoru: Apr 01, 2026, 05:30 AM UTC
Resolved: Apr 01, 2026, 11:13 AM UTC
Duration: 5h 43m

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Minor March 25, 2026

Service Disruption Impacting Down Payments

Detected by Pingoru: Mar 25, 2026, 12:25 PM UTC
Resolved: Mar 25, 2026, 01:05 PM UTC
Duration: 39m

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Minor March 1, 2026

Service Interruption for Partner Portal

Detected by Pingoru: Mar 01, 2026, 08:26 PM UTC
Resolved: Mar 01, 2026, 10:30 PM UTC
Duration: 2h 3m

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Minor February 26, 2026

Scheduled Maintenance – UAE ID Verification (Service Provider Upgrade)

Detected by Pingoru: Feb 26, 2026, 09:30 PM UTC
Resolved: Feb 27, 2026, 03:33 AM UTC
Duration: 6h 2m

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Minor February 26, 2026

Delayed Order Reflections On Partner Portal

Detected by Pingoru: Feb 26, 2026, 08:00 AM UTC
Resolved: Feb 26, 2026, 09:24 PM UTC
Duration: 13h 23m

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Minor February 17, 2026

Scheduled SSL Certificate upgrade

Detected by Pingoru: Feb 17, 2026, 02:00 AM UTC
Resolved: Feb 17, 2026, 07:17 AM UTC
Duration: 5h 17m

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Minor January 23, 2026

🚨 Scheduled Maintenance Notification – Planned Downtime 🚨

Detected by Pingoru: Jan 23, 2026, 01:00 AM UTC
Resolved: Jan 23, 2026, 04:56 AM UTC
Duration: 3h 55m

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Minor January 22, 2026

Order Authorisation Impact Due to Notification Delay

Detected by Pingoru: Jan 22, 2026, 06:04 PM UTC
Resolved: Jan 22, 2026, 07:53 PM UTC
Duration: 1h 48m

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Minor December 17, 2025

testing

Detected by Pingoru: Dec 17, 2025, 10:37 AM UTC
Resolved: Dec 17, 2025, 10:39 AM UTC
Duration: 2m

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Minor December 5, 2025

Service disruption - test

Detected by Pingoru: Dec 05, 2025, 01:25 PM UTC
Resolved: Dec 05, 2025, 01:57 PM UTC
Duration: 32m

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