Synthesia experienced a minor incident on April 8, 2025 affecting Video generation, lasting 7h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Video generation
Update timeline
- investigating Apr 08, 2025, 08:15 AM UTC
Our team are aware of an issue impacting video generation performance which may cause video generation to be slower than usual. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- resolved Apr 08, 2025, 03:52 PM UTC
This incident should be resolved. Thank you for your patience while we looked into this issue!