Switchio incident

Planned test check

Critical Resolved View vendor source →

Switchio experienced a critical incident on July 13, 2026 affecting TEST Cloud component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 09:24 AM UTC
Resolved
Jul 13, 2026, 10:40 AM UTC
Duration
1h 15m
Detected by Pingoru
Jul 13, 2026, 09:24 AM UTC

Affected components

TEST Cloud component

Update timeline

  1. investigating Jul 13, 2026, 09:24 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ EPSWITCHIO-8337