Switchio incident

Unplanned Outage of WAG Fleet Card Management System

Switchio experienced a critical incident on September 10, 2026 affecting WAG Fleet Card Management System, lasting 39m. The incident has been resolved; the full update timeline is below.

Started: Sep 10, 2026, 10:22 AM UTC
Resolved: Sep 10, 2026, 11:01 AM UTC
Duration: 39m
Detected by Pingoru: Sep 10, 2026, 10:22 AM UTC

Affected components

WAG Fleet Card Management System

Update timeline

investigating Sep 10, 2026, 10:22 AM UTC

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-966131
monitoring Sep 10, 2026, 11:01 AM UTC

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
resolved Sep 10, 2026, 11:01 AM UTC

We are pleased to confirm that the system outage was fully mitigated.