Resolved after 4 hours 59 minutes, affecting OTP Acquiring Host, on September 8, 2026.
Problem detected at the issuer/processor side. They have been contacted. The outage was from 23:22 to 23:37.
Affected components
Update timeline
- investigating Sep 08, 2026, 09:22 PM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-965564
- monitoring Sep 08, 2026, 09:42 PM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- monitoring Sep 08, 2026, 09:43 PM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- postmortem Sep 09, 2026, 02:21 AM UTC
Problem detected at the issuer/processor side. They have been contacted. The outage was from 23:22 to 23:37.
- resolved Sep 09, 2026, 02:21 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
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