Dialpad incident

Some customers may be experiencing sporadic issues with placing or receiving calls

Minor Resolved View vendor source →

Dialpad experienced a minor incident on February 12, 2026 affecting Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 02:47 PM UTC
Resolved
Feb 12, 2026, 03:52 PM UTC
Duration
1h 4m
Detected by Pingoru
Feb 12, 2026, 02:47 PM UTC

Affected components

Telephony Infrastructure: Inbound CallsTelephony Infrastructure: Outbound Calls

Update timeline

  1. investigating Feb 12, 2026, 02:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 12, 2026, 02:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 12, 2026, 03:52 PM UTC

    This incident has been resolved.