Suralink incident

Creating a Report is unavailable

Resolved after 49 minutes, affecting Report Delivery and Report Delivery and 1 more, on October 22, 2026.

resolved Oct 22, 2026, 10:05 PM UTC

The issue that was preventing the Create Report button from appearing on the Clients Page has been resolved; we apologize for the inconvenience, and appreciate your patience.

Started
Oct 22, 2026, 09:15 PM UTC
Resolved
Oct 22, 2026, 10:05 PM UTC
Duration
49m
Detected by Pingoru
Oct 22, 2026, 09:15 PM UTC

Affected components

Report DeliveryReport DeliveryReport DeliveryReport Delivery

Update timeline

  1. investigating Oct 22, 2026, 09:15 PM UTC

    We are investigating an issue that is preventing users from creating Reports in Suralink. Our engineering team is working to resolve this as quickly as possible, and we'll provide an update when we have more information to share.

  2. identified Oct 22, 2026, 09:28 PM UTC

    We have identified the cause of the issue preventing users from creating Reports in Suralink, and are working on resolving it. We'll provide another update when we have additional information to share, and we appreciate your patience while we address this.

  3. monitoring Oct 22, 2026, 09:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 22, 2026, 10:05 PM UTC

    The issue that was preventing the Create Report button from appearing on the Clients Page has been resolved; we apologize for the inconvenience, and appreciate your patience.

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