Superloop incident

217 Kildare Rd Doonside, NSW 2767 - Site Outage

Notice

Resolved after 1 day 2 hours, affecting Australia & New Zealand (NSW Managed Wi-Fi) and Australia & New Zealand (TAS Managed Wi-Fi), on October 21, 2026.

identified Oct 22, 2026, 04:33 AM UTC

Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

Started: Oct 21, 2026, 08:26 PM UTC
Resolved: Oct 22, 2026, 10:27 PM UTC
Duration: 1d 2h
Detected by Pingoru: Oct 21, 2026, 08:26 PM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)Australia & New Zealand (TAS Managed Wi-Fi)

Update timeline

investigating Oct 21, 2026, 08:26 PM UTC

Network Operations is currently investigating a partial service interruption at 217 Kildare Rd Doonside, NSW 2767
identified Oct 22, 2026, 04:33 AM UTC

Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.
resolved Oct 22, 2026, 10:27 PM UTC

We implemented a fix and are currently monitoring the result.

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