Subsplash Outage History

Subsplash is up right now

Subsplash had 14 outages in the last 2 years totaling 22h 16m of downtime — averaging 0.6 incidents per month.

There were 14 Subsplash outages since September 28, 2025 totaling 22h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.subsplash.com

Major July 9, 2026

Error Loading Trends AI and Giving Analytics pages

Detected by Pingoru
Jul 09, 2026, 02:22 PM UTC
Resolved
Jul 09, 2026, 04:30 PM UTC
Duration
2h 8m
Affected: Giving Dashboard
Timeline · 7 updates
  1. investigating Jul 09, 2026, 02:22 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 09, 2026, 02:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 09, 2026, 02:25 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jul 09, 2026, 02:37 PM UTC

    We are currently investigating this issue.

  5. investigating Jul 09, 2026, 03:04 PM UTC

    We are continuing to investigate this issue.

  6. investigating Jul 09, 2026, 04:03 PM UTC

    We are continuing to investigate this issue.

  7. resolved Jul 09, 2026, 04:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Media items endlessly loading on websites, web embeds, and web apps.

Detected by Pingoru
May 06, 2026, 09:50 PM UTC
Resolved
May 06, 2026, 10:13 PM UTC
Duration
23m
Affected: SnapPages
Timeline · 3 updates
  1. investigating May 06, 2026, 09:50 PM UTC

    We are currently investigating an issue causing media items to endlessly load on websites, web embeds, and web apps.

  2. monitoring May 06, 2026, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 10:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 15, 2026

SnapPages dashboards returning 500 error

Detected by Pingoru
Apr 15, 2026, 05:56 PM UTC
Resolved
Apr 15, 2026, 06:31 PM UTC
Duration
35m
Affected: SnapPages Dashboard
Timeline · 4 updates
  1. investigating Apr 15, 2026, 05:56 PM UTC

    We are currently investigating an issue causing SnapPages dashboards to display a 500 error.

  2. identified Apr 15, 2026, 06:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 15, 2026, 06:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 15, 2026, 06:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 26, 2026

Giving block service disruption

Detected by Pingoru
Mar 26, 2026, 05:20 PM UTC
Resolved
Mar 26, 2026, 05:36 PM UTC
Duration
16m
Affected: Subsplash Giving
Timeline · 3 updates
  1. investigating Mar 26, 2026, 05:20 PM UTC

    Giving website blocks are currently failing to load.

  2. monitoring Mar 26, 2026, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 13, 2026

Media and giving pages failing to load

Detected by Pingoru
Mar 13, 2026, 09:21 PM UTC
Resolved
Mar 13, 2026, 09:46 PM UTC
Duration
25m
Affected: Mobile appsSubsplash GivingWeb tools
Timeline · 4 updates
  1. investigating Mar 13, 2026, 09:21 PM UTC

    We are currently investigating an issue where some media pages, giving pages and embeds are failing to load

  2. investigating Mar 13, 2026, 09:24 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 13, 2026, 09:31 PM UTC

    We've identified the issue, implemented a fix and are monitoring the results.

  4. resolved Mar 13, 2026, 09:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026

Multiple Subsplash services displaying error messages

Detected by Pingoru
Mar 02, 2026, 05:34 PM UTC
Resolved
Mar 02, 2026, 06:05 PM UTC
Duration
31m
Affected: Mobile appsSubsplash GivingGiving DashboardEvents
Timeline · 3 updates
  1. investigating Mar 02, 2026, 05:34 PM UTC

    We are currently investigating an issue causing multiple services to display error messages including giving, events images, and images in the mobile app.

  2. monitoring Mar 02, 2026, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 06:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 26, 2026

Live streams returning error message instead of going live

Detected by Pingoru
Feb 26, 2026, 01:52 AM UTC
Resolved
Feb 26, 2026, 03:49 AM UTC
Duration
1h 57m
Affected: Subsplash Live
Timeline · 5 updates
  1. investigating Feb 26, 2026, 01:52 AM UTC

    We are currently investigating an issue causing some live streams to fail to start and return an error message.

  2. investigating Feb 26, 2026, 02:20 AM UTC

    We are continuing to investigate this issue.

  3. identified Feb 26, 2026, 02:27 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 26, 2026, 03:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 26, 2026, 03:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 22, 2026

Issue with recurring gifts

Detected by Pingoru
Feb 22, 2026, 06:08 PM UTC
Resolved
Feb 23, 2026, 02:24 AM UTC
Duration
8h 16m
Affected: Subsplash Giving
Timeline · 5 updates
  1. investigating Feb 22, 2026, 06:08 PM UTC

    We are currently investigating an issue with recurring gifts that is affecting some users.

  2. identified Feb 22, 2026, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 22, 2026, 07:18 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 22, 2026, 08:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 23, 2026, 02:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025

Subsplash LiveRS streams unable to broadcast

Detected by Pingoru
Dec 05, 2025, 09:38 PM UTC
Resolved
Dec 05, 2025, 10:24 PM UTC
Duration
45m
Affected: Subsplash Live
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:38 PM UTC

    We are currently investigating an issue causing some Subsplash LiveRS streams to fail going live. RTMP protocol is unaffected and can be used as a workaround.

  2. monitoring Dec 05, 2025, 10:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 10:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 26, 2025

We've received reports of degraded performance affecting the live streaming service.

Detected by Pingoru
Oct 26, 2025, 03:21 PM UTC
Resolved
Oct 26, 2025, 05:59 PM UTC
Duration
2h 37m
Affected: Subsplash Live
Timeline · 5 updates
  1. investigating Oct 26, 2025, 03:21 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 26, 2025, 04:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 26, 2025, 04:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 26, 2025, 04:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 26, 2025, 05:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 9, 2025

Links in Media Items not loading in Web App

Detected by Pingoru
Oct 09, 2025, 02:49 PM UTC
Resolved
Oct 09, 2025, 04:18 PM UTC
Duration
1h 29m
Affected: Web tools
Timeline · 3 updates
  1. investigating Oct 09, 2025, 02:49 PM UTC

    We are currently investigating an issue where links in media items are not loading within the Web App.

  2. identified Oct 09, 2025, 03:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 09, 2025, 04:18 PM UTC

    This incident has been resolved!

Read the full incident report →

Major September 28, 2025

Check-In System Not Loading

Detected by Pingoru
Sep 28, 2025, 03:34 PM UTC
Resolved
Sep 28, 2025, 04:45 PM UTC
Duration
1h 10m
Affected: Events
Timeline · 7 updates
  1. investigating Sep 28, 2025, 03:34 PM UTC

    Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.

  2. investigating Sep 28, 2025, 03:37 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 28, 2025, 03:38 PM UTC

    Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.

  4. identified Sep 28, 2025, 03:56 PM UTC

    We are continuing to investigate this issue. Our team has been able to improve the loading of the Check-In system.

  5. monitoring Sep 28, 2025, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Sep 28, 2025, 04:23 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Sep 28, 2025, 04:45 PM UTC

    This incident has been resolved.

Read the full incident report →