Subsplash incident

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Major Resolved View vendor source →

Subsplash experienced a major incident on July 9, 2026 affecting Giving Dashboard, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 02:22 PM UTC
Resolved
Jul 09, 2026, 04:30 PM UTC
Duration
2h 8m
Detected by Pingoru
Jul 09, 2026, 02:22 PM UTC

Affected components

Giving Dashboard

Update timeline

  1. investigating Jul 09, 2026, 02:22 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 09, 2026, 02:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 09, 2026, 02:25 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Jul 09, 2026, 02:37 PM UTC

    We are currently investigating this issue.

  5. investigating Jul 09, 2026, 03:04 PM UTC

    We are continuing to investigate this issue.

  6. investigating Jul 09, 2026, 04:03 PM UTC

    We are continuing to investigate this issue.

  7. resolved Jul 09, 2026, 04:30 PM UTC

    This incident has been resolved.