Subsplash incident

Live streams returning error message instead of going live

Critical Resolved View vendor source →

Subsplash experienced a critical incident on February 26, 2026 affecting Subsplash Live, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 01:52 AM UTC
Resolved
Feb 26, 2026, 03:49 AM UTC
Duration
1h 57m
Detected by Pingoru
Feb 26, 2026, 01:52 AM UTC

Affected components

Subsplash Live

Update timeline

  1. investigating Feb 26, 2026, 01:52 AM UTC

    We are currently investigating an issue causing some live streams to fail to start and return an error message.

  2. investigating Feb 26, 2026, 02:20 AM UTC

    We are continuing to investigate this issue.

  3. identified Feb 26, 2026, 02:27 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 26, 2026, 03:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 26, 2026, 03:49 AM UTC

    This incident has been resolved.