Subsplash incident

Issue with recurring gifts

Resolved after 8 hours 16 minutes, affecting Subsplash Giving, on February 22, 2026.

monitoring Feb 22, 2026, 08:20 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 22, 2026, 06:08 PM UTC
Resolved
Feb 23, 2026, 02:24 AM UTC
Duration
8h 16m
Detected by Pingoru
Feb 22, 2026, 06:08 PM UTC

Affected components

Subsplash Giving

Update timeline

  1. investigating Feb 22, 2026, 06:08 PM UTC

    We are currently investigating an issue with recurring gifts that is affecting some users.

  2. identified Feb 22, 2026, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 22, 2026, 07:18 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 22, 2026, 08:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 23, 2026, 02:24 AM UTC

    This incident has been resolved.

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