Subsplash experienced a major incident on September 28, 2025 affecting Events, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2025, 03:34 PM UTC
Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.
- investigating Sep 28, 2025, 03:37 PM UTC
We are continuing to investigate this issue.
- investigating Sep 28, 2025, 03:38 PM UTC
Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.
- identified Sep 28, 2025, 03:56 PM UTC
We are continuing to investigate this issue. Our team has been able to improve the loading of the Check-In system.
- monitoring Sep 28, 2025, 04:21 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 28, 2025, 04:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 28, 2025, 04:45 PM UTC
This incident has been resolved.