Subsplash incident

Multiple Subsplash services displaying error messages

Minor Resolved View vendor source →

Subsplash experienced a minor incident on March 2, 2026 affecting Mobile apps and Subsplash Giving and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 05:34 PM UTC
Resolved
Mar 02, 2026, 06:05 PM UTC
Duration
31m
Detected by Pingoru
Mar 02, 2026, 05:34 PM UTC

Affected components

Mobile appsSubsplash GivingGiving DashboardEvents

Update timeline

  1. investigating Mar 02, 2026, 05:34 PM UTC

    We are currently investigating an issue causing multiple services to display error messages including giving, events images, and images in the mobile app.

  2. monitoring Mar 02, 2026, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 06:05 PM UTC

    This incident has been resolved.