Subsplash had 14 outages in the last 2 years totaling 21h 34m of downtime — averaging 0.6 incidents per month.
There were 14 Subsplash outages since June 25, 2025 totaling 21h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue causing media items to endlessly load on websites, web embeds, and web apps.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue causing SnapPages dashboards to display a 500 error.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
Giving website blocks are currently failing to load.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue where some media pages, giving pages and embeds are failing to load
We are continuing to investigate this issue.
We've identified the issue, implemented a fix and are monitoring the results.
This incident has been resolved.
We are currently investigating an issue causing multiple services to display error messages including giving, events images, and images in the mobile app.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue causing some live streams to fail to start and return an error message.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with recurring gifts that is affecting some users.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue causing some Subsplash LiveRS streams to fail going live. RTMP protocol is unaffected and can be used as a workaround.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue where links in media items are not loading within the Web App.
The issue has been identified and a fix is being implemented.
This incident has been resolved!
Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.
We are continuing to investigate this issue.
Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.
We are continuing to investigate this issue. Our team has been able to improve the loading of the Check-In system.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating an issue causing forms to be unable to submit
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.