Subsplash incident

Errors with submitting forms

Minor Resolved View vendor source →

Subsplash experienced a minor incident on June 25, 2025 affecting SnapPages and Church Management Experience, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 10:38 PM UTC
Resolved
Jun 26, 2025, 12:03 AM UTC
Duration
1h 25m
Detected by Pingoru
Jun 25, 2025, 10:38 PM UTC

Affected components

SnapPagesChurch Management Experience

Update timeline

  1. investigating Jun 25, 2025, 10:38 PM UTC

    We are currently investigating an issue causing forms to be unable to submit

  2. identified Jun 25, 2025, 10:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 25, 2025, 11:42 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jun 25, 2025, 11:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 26, 2025, 12:03 AM UTC

    This incident has been resolved.