Stax experienced a minor incident on August 23, 2026 affecting API and Automations and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 23, 2026, 01:16 PM UTC
Status: Investigating We are actively investigating the incident. Affected components User Interface (Degraded performance) Automations (Degraded performance) API (Degraded performance) API (Degraded performance) Automations (Degraded performance) Payroll Sync (Degraded performance) Document Ingestion (Degraded performance) User Interface (Degraded performance)
- identified Aug 23, 2026, 01:23 PM UTC
Status: Identified We are actively investigating the incident. We are working with our DNS provider to restore service as quickly as possible Affected components User Interface (Full outage) User Interface (Full outage) Automations (Full outage) API (Full outage) API (Full outage) Automations (Full outage) Payroll Sync (Full outage) Document Ingestion (Full outage)
- resolved Aug 23, 2026, 01:31 PM UTC
Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components User Interface (Operational) User Interface (Operational) Automations (Operational) API (Operational) API (Operational) Automations (Operational) Payroll Sync (Operational) Document Ingestion (Operational)