Is Stax down?
Last checked just nowNo new incidents. 1 long-running issue listed below.
Stax is operational right now, apart from 1 long-running issue open since October 14, 2026. Last checked just now.
Real-time Stax status, recent outages, and incident history: pulled directly from Stax's official status page at status.stax.ai every 5 minutes. Pingoru tracks 9 Stax services and has captured 11 incidents in the last 90 days (95.19% uptime). Get email, Slack, Discord, or webhook alerts the moment Stax reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Reporting & Dashboards
Timeline · 2 updates
- investigating · Oct 07, 2026, 04:03 PM UTC
Status: Investigating We are actively investigating the incident. Affected components Reporting & Dashboards (Degraded performance)
- resolved · Oct 10, 2026, 02:01 AM UTC
Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Reporting & Dashboards (Operational)
Latest: Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Reporting & Dashboards (Operati…
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- APIAPIUser InterfaceUser Interface
Timeline · 3 updates
- investigating · Sep 28, 2026, 04:16 PM UTC
Status: Investigating Some customers are unable to load the plans page in Trust Accounting. We are actively investigating the incident and working towards a resolution Affected components User Interface (Degraded performance) API (Degraded performance)
- monitoring · Sep 28, 2026, 04:37 PM UTC
Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components User Interface (Operational) API (Operational)
- resolved · Sep 28, 2026, 05:08 PM UTC
Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components User Interface (Operational) API (Operational)
Latest: Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components User Interface (Opera…
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- Reporting & Dashboards
Timeline · 3 updates
- investigating · Sep 14, 2026, 02:40 PM UTC
Status: Investigating We are actively investigating the incident. Affected components Reporting & Dashboards (Full outage)
- monitoring · Sep 14, 2026, 02:45 PM UTC
Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components Reporting & Dashboards (Operational)
- resolved · Sep 14, 2026, 08:04 PM UTC
Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components Reporting & Dashboards (Operational)
Latest: Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components Reporting & Dashboard…
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- APIAutomationsAPIAutomationsUser InterfaceUser InterfaceDocument IngestionPayroll Sync
Timeline · 3 updates
- investigating · Aug 23, 2026, 01:16 PM UTC
Status: Investigating We are actively investigating the incident. Affected components User Interface (Degraded performance) Automations (Degraded performance) API (Degraded performance) API (Degraded performance) Automations (Degraded performance) Payroll Sync (Degraded performance) Document Ingestion (Degraded performance) User Interface (Degraded performance)
- identified · Aug 23, 2026, 01:23 PM UTC
Status: Identified We are actively investigating the incident. We are working with our DNS provider to restore service as quickly as possible Affected components User Interface (Full outage) User Interface (Full outage) Automations (Full outage) API (Full outage) API (Full outage) Automations (Full outage) Payroll Sync (Full outage) Document Ingestion (Full outage)
- resolved · Aug 23, 2026, 01:31 PM UTC
Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components User Interface (Operational) User Interface (Operational) Automations (Operational) API (Operational) API (Operational) Automations (Operational) Payroll Sync (Operational) Document Ingestion (Operational)
Latest: Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components User Interface (Opera…
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- User InterfaceUser Interface
Timeline · 4 updates
- investigating · Aug 04, 2026, 10:31 PM UTC
Status: Investigating We are actively investigating the incident. Affected components User Interface (Degraded performance)
- identified · Aug 04, 2026, 11:06 PM UTC
Status: Identified We have identified the issue, and are working to resolve it. Affected components User Interface (Degraded performance)
- monitoring · Aug 05, 2026, 02:23 AM UTC
Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components User Interface (Operational)
- resolved · Aug 07, 2026, 03:58 AM UTC
Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components User Interface (Operational)
Latest: Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components User Interface (Operational)
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See the full Stax outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · incident.io · 9 components checked every 5 minutesThe longest incident in the last year, Document intake errors on January 23, 2026, ran for 34 days. 12 maintenance windows announced in the same period.
Most affected components, last 12 months
- Automations8
- Payroll Sync8
- API7
- Automations6
- User Interface6
Latest incidents
- Database Degraded Performance
Status: Identified Our database provider is having an issue with capacity. We are working closely with them to resolve this issue. In the meantime, you may see…
- Reporting Sync Delay
Status: Investigating We are actively investigating the incident. Affected components Reporting & Dashboards (Degraded performance)
- Trust Accounting Disruption
Status: Investigating Some customers are unable to load the plans page in Trust Accounting. We are actively investigating the incident and working towards a…
- Database Degraded Performance OngoingStarted Oct 14, 2026, 05:16 PM UTC · ● 16d 10h
- Reporting Sync Delay ResolvedStarted Oct 07, 2026, 04:03 PM UTC · Resolved Oct 10, 2026, 02:01 AM UTC · 2d 9h
- Trust Accounting Disruption ResolvedStarted Sep 28, 2026, 04:16 PM UTC · Resolved Sep 28, 2026, 05:08 PM UTC · 51m
- Started Sep 14, 2026, 02:40 PM UTC · Resolved Sep 14, 2026, 08:04 PM UTC · 5h 23m
- DNS is failing to resolve ResolvedStarted Aug 23, 2026, 01:16 PM UTC · Resolved Aug 23, 2026, 01:31 PM UTC · 15m
- Issues Loading Government Filings ResolvedStarted Aug 04, 2026, 10:31 PM UTC · Resolved Aug 07, 2026, 03:58 AM UTC · 2d 5h